General Medical X LogoGeneral Medical

Terms of Service

Last updated: March 5, 2026

1. Acceptance of Terms

By accessing or using the General Medical platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access or use the Service. These Terms apply to all users, including but not limited to healthcare providers, administrators, and patients.

2. Description of Service

General Medical is a comprehensive healthcare management platform that provides:

  • Picture Archiving and Communication System (PACS) for DICOM image management
  • Radiology Information System (RIS) for patient and appointment management
  • Financial management and billing services
  • Inventory tracking and management
  • Administrative and reporting tools

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable laws or regulations
  • Violate any third-party rights, including intellectual property, privacy, or publicity rights
  • Transmit any malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated systems to access the Service without our prior written consent
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Collect or harvest information about other users without their consent

5. Healthcare Data and HIPAA Compliance

5.1 Protected Health Information

The Service may involve the transmission and storage of Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). You agree to use the Service in compliance with all applicable healthcare laws and regulations, including HIPAA.

5.2 Business Associate Agreement

If you are a Covered Entity or Business Associate under HIPAA, you may be required to enter into a Business Associate Agreement (BAA) with us. Contact us to execute a BAA if required.

5.3 Data Accuracy

You are solely responsible for the accuracy, completeness, and legality of all data you upload, transmit, or store using the Service. We are not responsible for any errors or omissions in your data.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by General Medical by General Medical X and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

You retain ownership of any data you upload to the Service. By using the Service, you grant us a limited license to use, store, and process your data solely for the purpose of providing the Service to you.

7. Payment Terms

7.1 Subscription Fees

Certain features of the Service may require payment of subscription fees. You agree to pay all fees associated with your use of the Service in accordance with the pricing plan you select.

7.2 Free Trial

We may offer a free trial period. At the end of the trial period, you will be automatically charged unless you cancel your subscription before the trial ends.

7.3 Refunds

All fees are non-refundable unless otherwise required by law. We reserve the right to change our pricing at any time, with notice to existing subscribers.

8. Service Availability

We strive to provide reliable and continuous access to the Service. However, we do not guarantee that the Service will be available at all times or that it will be free from errors, interruptions, or defects. We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify, defend, and hold harmless General Medical by General Medical X, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service, violation of these Terms, or infringement of any rights of another.

12. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service will immediately cease.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

General Medical by General Medical X
Email: legal@gmedicalx.com
Address: [Your Company Address]